Important Customer
Information
Dear
Subscriber,
Stellar
Computer Consulting wants you to know that we appreciate you as a subscriber
and we are always looking for opportunities to significantly improve our
services. On that note, we will be upgrading the services that we provide to
you during the month of August 2011.
As part of these upgrades we will be adding a new 24 Hour Support and
So
we can provide better, faster services, and automatic payments, we will be enforcing
your prepaid billing policy.
Here are some of the changes that you will notice under the new billing system
and added support staff…
1) New 24 Hour Customer Service and
Technical Support Contact Information:
We are pleased to introduce a new call center, which will help support all
aspects of your account. You can reach our new 24 hour toll-free support line
by calling (406) 265-6333, or by email at support@stellarcorp.com.
2) New Internet Payment Mailing Address:
(for payments by check)
Stellar Computer
Consulting
PO Box 280
Grants Pass, OR 97528
3) Automatic Payments:
You can now setup an automated credit/debit card payment or electronic check
payment and have your monthly rate automatically charged to your bank account
each month!
4) Email Invoicing:
Email invoice statements will be sent around the 10th of each month and will be
due by the 25th of the month to prepay your next billing cycle.
5) New Website:
* Online Account Management – Make your payment online, check payment history,
change your password, etc!
*
Customizable Spam Filtering - To minimize junk email, login and set it to your
preference!
*
Web Email Access – Stay in touch from the road with any internet connection!
Thank
you for your patience as we make these changes,
Stellar Computer
Consulting
(406) 265-6333
support@stellarcorp.com